If a business doesnt treat its customers well, its reputation might spread, shrinking the customer base, making it harder to acquire new customers when things get back to normal.Ĭustomer service is something every busienss has thought about before, yet it often gets pushed down the list when more important things are coming up, especially in times of crisis.
After all, your customers are your company’s most precious asset. If you are requesting a refund, please make sure to de-activate your license in the app preferences and provide your license key in your description.In uncertain times, it's important for businesses like yours to always think about how you can deliver value to shoppers and customers. If you need an official invoice or receipt of your purchase, please provide as much detail as possible, including the email used when ordering, the order number, and the license key. The Winclone Pro license allows up to 50 activations. Note that the license for Winclone Basic allows installation on a single Mac and the license for Winclone Standard allows the license key to be installed on 2 Macs. If you have already deleted Winclone and did not deactivate it, please provide your license key in the request. If you want to uninstall Winclone and reinstall it on a different Mac, deactivate the license in Preferences in the version of Winclone that is being uninstalled. Lost LicensesĬheck your account information on Twocanoes Profile or try our redownload request form. Please do not use this form for technical support requests. If you are looking for technical support, please post a message on our forums or search the knowledge base. If you are having issues with your order, such as activating a license or getting a receipt, fill out the form above and we will get back to you generally within 1 business day. If you have Winclone Pro, submit a request on the Pro Support page. Winclone can be upgraded to Winclone Pro right in the app. If you need an answer more quickly, consider upgrading to Pro Support for 1 business day response time.
We will attempt to answer any unanswered questions within 2-3 business days. Post a question or share information about Twocanoes Software products.
The Twocanoes forums are the best place to find information about Winclone, Boot Runner, or any other software.
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